![Asset 2.svg]](https://help.truleo.co/hubfs/Asset%202.svg){kind=small}
Intelligence prompts in TruAssist: what patrol and command users can ask
TruAssist's Shortcuts tab gives you one-click starting points. Which ones you see depends on your license type and the permissions your admin turned on.
How access works
Your admin sets your license type and permissions in User Management. These are the defaults. Your admin can change any of them per user.
| Capability | Patrol | Investigator | Command |
|---|---|---|---|
| Policy and law questions | Yes | Yes | Yes |
| Field Notes and report writing | Yes | Yes | Yes |
| Body-worn camera review | Yes | Yes | Yes |
| Virtual Intelligence (RMS, public records, license plate lookups) | No | Yes | Yes |
| Case analysis (Analyst Cases) | No | Yes | Yes |
| Jail Call Intelligence (Analyst Briefings) | No | Yes | Yes |
| Shift summaries and BWC assessments | No | No | Yes |
| Command packages (policies, budgets, use of force review, redaction) | No | No | Yes |
Intelligence lookups also need your agency's systems connected: an RMS, license plate reader (LPR), or Jail Call Intelligence. Locked shortcuts show a lock icon.
Patrol users
Patrol users see the everyday shortcuts. Select a shortcut, or type the question yourself.
Search Policy & Law
What types of policy questions can you answer?
What's the correct statute for possession of alcohol by a minor in [your state]?
Report Writing and Record Interviews
- Generate an incident report
- Dial in to record an interview
- Transcribe and summarize an interview
- Connect Your Cell Phone to TRULEO
Analyze Body-Worn Camera
- Review body-worn camera video
Patrol users do not get RMS, public records, or license plate lookups by default. If you need them, ask your admin to turn on Virtual Intelligence for you.
Command users
Command users get everything above plus the shortcuts below.
Search RMS and look up records
Search for a vehicle in my RMS
Lookup an incident in my RMS
Summarize calls for service at an address in my RMS
Generate briefings
Generate a shift summary of videos from the past week.
Search public records (OSINT)
Look up this phone number.
Look up this person.
Look up this address.
You can also ask for a geographical brief, such as Conduct an OSINT Geographical Brief for [city, state].
Analyze ALPR (license plate readers)
These open a short form, so TruAssist gets the details it needs.
- Look up a plate
- Search by vehicle type
- Search by a distinctive feature
- Where has this vehicle been?
- Look up a plate in Vehicle Manager
- Look up a plate in both systems
Your agency may require a case number, search reason, or authorized purpose on these forms.
Evaluate cases and create policies and budgets
- Upload and analyze case files
- Generate a case evaluation
- Analyze a cell phone extraction
- Upload files to a command package
- Review a use of force
- Redact a report
Jail Call Intelligence
Each shortcut opens a form for dates and, where needed, an inmate name.
Reviews
- Generate an Inmate Communications Summary
- Generate an Inmate Association List
- Recall Previous Jail Call Briefing
- Witness/Victim Intimidation Review
- Impaired & Reckless Driving Review
- Detect Coded Words & Phrases
- View Call Network
- Build an Inmate Alert Briefing
Audits
- PREA Audit
- Financial Transaction Audit
- Identify State Statute Violations
- Detect 3-Way Calls & Call Patching
- Detect PIN Sharing
better answers
- Include names, dates, and locations.
- Follow up in the same conversation. TruAssist remembers what you just looked up, so "and look up his address" works.
- Ask for a chart or relationship diagram after you get results. See Create charts and visualizations in TruAssist.
- Tell TruAssist how you like answers formatted, and it will remember.
- Verify results against the source record before acting on them.