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TruAssist Overview

What is TruAssist?

TruAssist is TRULEO’s conversational AI for law‑enforcement. It acts like a virtual dispatcher and research assistant that officers can interact with by voice or text. The system ties into CAD/RMS data, policies and statutes, so users can look up addresses, people or vehicles, pull call history, or ask about local laws while en‑route. It also offers anonymous wellness assessments and follows a zero data retention policy to protect privacy.

Key functionalities

Virtual dispatch & records‑search

  • Call history & CAD summaries – TruAssist searches CAD/RMS and returns recent calls, officer notes and incident summaries, acting as a virtual dispatch so officers arrive informed.

  • Person/vehicle details – Ask about a location, person or vehicle and the assistant pulls aliases, prior incidents and vehicle information from CAD/RMS. In one example it detailed prior domestic‑disturbance incidents, the presence of children and a dog and noted the suspect owned two firearms.

  • Policy & statute answers – The assistant instantly searches departmental policies and state statutes so officers get clear, reliable answers without sifting through manuals.

  • Report generation & voice input – TruAssist prompts officers for missing information, captures dictation and builds a complete narrative. It also supports voice‑generated reports and policy uploads.

  • Wellness & anonymous support – Officers can ask for sleep or stress‑management tips. Conversations and wellness assessments are anonymous and not retained.

  • Leadership analytics – Supervisors receive summaries of report quality, call volume, use of force and performance trends to support briefings and accreditation.

How it works

  1. Upload policies (optional) – Departments can add PDF policies to the system.

  2. Ask a question – Officers speak or type a query about an address, person, vehicle, policy or wellness topic.

  3. Receive a summary – TruAssist searches CAD/RMS, policies or statutes and returns a concise answer, citing sources when needed.

  4. Iterate – Follow‑up questions refine the response or branch into additional answers. Leadership dashboards aggregate trends for supervisors.

Use case with example

1. Preparing for a call

Prior to arrival, an officer asks whether there have been recent incidents at 123 Elm St. TruAssist searches the CAD/RMS and replies with a summary noting three prior calls and highlighting a domestic disturbance on June 1 2024.

Privacy and security

TruAssist is FBI CJIS compliant and hosted in the U.S.. Its Zero Data Retention policy means conversations and wellness assessments are not stored or used to train AI models, so officers can ask sensitive questions without fear of oversight.

Summary

TruAssist is a multi‑purpose AI assistant for law‑enforcement that delivers real‑time situational awareness from CAD/RMS, answers policy and legal questions, generates reports and supports officer wellness. Agencies can start with basic policy queries and add CAD or body‑camera integration as needed. With CJIS‑compliant hosting and zero‑data‑retention, it aims to make officers safer, more informed and more efficient.