Sources in TruAssist

How citations work

A Sources link appears above each TruAssist response.

• Click it to expand the list of documents referenced and the exact pages consulted.

• Click any citation to open that document at the referenced page.

  • If the citation points to an audio or video file, the player starts at the cited moment.

  • If it points to a report TRULEO generated, a preview of that report opens.

This applies to all source types: policy manuals, statutes, training guides, and case files.

What TruAssist can access

The documents available to TruAssist depend on where you're using it:

In TruAssist (standalone)

• Your agency's uploaded policy documents
• State and local statutes connected to your account
• Training manuals and report-writing guides
• Wellness and crisis resources

In TruAssist inside Analyst
When you use TruAssist from within an Analyst case, it has access to everything above plus:

• All files uploaded to the current case (reports, statements, transcripts, evidence)
• Reports and outputs generated for the case

TruAssist automatically scopes answers to the right source — case-specific questions draw from case files; policy and procedure questions draw from your agency's documents. You don't need to switch modes.

Why citations matter

• Accountability — verify that TruAssist's guidance aligns with your official policies
• Confidence — knowing exactly where an answer came from makes it actionable
• Audit trail — supervisors can see which documents were referenced during an interaction
• Training — cited documents are accessible for deeper review or study

Best practices

• When asking about a specific case inside Analyst, mention the relevant details — TruAssist uses them to search case files more precisely
• For policy questions, ask with the scenario context included (e.g., "What's the policy on searches during a traffic stop?") — this helps TruAssist retrieve the most relevant pages
• Click through citations before acting on any policy guidance