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CJIS-Compliant Data Security

TRULEO is a CJIS-compliant platform deployed in AWS GovCloud, designed to meet the FBI Criminal Justice Information Services (CJIS) Security Policy requirements for law enforcement data handling.

Security architecture

  • Encryption in transit and at rest — all data is encrypted using industry-standard protocols
  • Metadata-only retention — TRULEO retains only the metadata necessary to operate the platform; raw CJI is not retained beyond operational need
  • AWS GovCloud deployment — hosted in a FedRAMP-authorized environment with strict access controls
  • IT policy enforcement — access is governed by departmental configurations and role-based permissions

Read more about our security here.

CJIS session timeout

Per FBI CJIS Security Policy, users must be automatically logged out after 30 minutes of inactivity.

Session expiry warning: TRULEO warns you 5 minutes before your session expires with a modal dialog. You can:

  • Click Stay Active to extend your session and continue working
  • Click Log Out to end your session immediately

If you don't respond within the 5-minute window, you are automatically logged out. Any unsaved work should be saved before stepping away from your device.

Best practices

  • Save report drafts frequently if you're working on long documents
  • Log out manually when leaving your workstation rather than relying on the timeout
  • Contact your TRULEO representative to request changes to organizational security settings