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  • TRULEO
  • Contact Support
FAQ
  • How TRULEO Works
    • Automated Review
    • Benefits
    • Audio Analysis
    • Security & Privacy
  • Getting Started
    • Resources
  • Administration
    • Setting up TRULEO
    • Administering Users
    • Other Administrative Features
  • User Guides
    • Setup
    • Calls
    • Filtering Calls
    • Reviewing a Call
    • Reviewing a Transcript
    • Profiles & Achievements
    • Moments
    • Creating Stories
    • Sharing Stories
    • Field Notes & Report Narrative Generation
  • FAQ
    • Processing & Storage
    • Audio Analysis
    • Professionalism Labels
    • User Invites
    • Profiles & Achievements
    • Other
  • Product Updates
      Back to home
      1. Help Center
      2. FAQ
      • How TRULEO Works
        • Automated Review
        • Benefits
        • Audio Analysis
        • Security & Privacy
      • Getting Started
        • Resources
      • Administration
        • Setting up TRULEO
        • Administering Users
        • Other Administrative Features
      • User Guides
        • Setup
        • Calls
        • Filtering Calls
        • Reviewing a Call
        • Reviewing a Transcript
        • Profiles & Achievements
        • Moments
        • Creating Stories
        • Sharing Stories
        • Field Notes & Report Narrative Generation
      • FAQ
        • Processing & Storage
        • Audio Analysis
        • Professionalism Labels
        • User Invites
        • Profiles & Achievements
        • Other
      • Product Updates

      FAQ

      Frequently Asked Questions

      Processing & Storage

      • How does TRULEO ensure security?
      • Does TRULEO store our videos?
      • When does BWC footage show up in TRULEO?

      Audio Analysis

      • Does TRULEO analyze tone, cadence, or other audio-only signals?
      • How accurate is TRULEO?
      • Can a transcript or event be modified?

      Professionalism Labels

      • How does a user's call get awarded a Professionalism label?
      • What is High Composure?
      • Who decides what is below standard language?
      • Examples of High Professionalism explanation that include 25 or more words.

      User Invites

      • How do I add a new user?
      • I am a reviewer and I don't see an officer in my group?

      Profiles & Achievements

      • What is the Achievements page?

      Other

      • How do I enable microphone access for TRULEO?
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