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Help Center
FAQ
FAQ
Frequently Asked Questions
Processing & Storage
How does TRULEO ensure security?
Does TRULEO store our videos?
When does BWC footage show up in TRULEO?
Audio Analysis
Does TRULEO analyze tone, cadence, or other audio-only signals?
How accurate is TRULEO?
Can a transcript or event be modified?
Professionalism Labels
How does a user's call get awarded a Professionalism label?
What is High Composure?
Who decides what is below standard language?
Examples of High Professionalism explanation that include 25 or more words.
User Invites
How do I add a new user?
I am a reviewer and I don't see an officer in my group?
Profiles & Achievements
What is the Achievements page?
Other
How do I enable microphone access for TRULEO?
How does TRULEO protect itself from the legal and reputational liability of AI 'hallucinations' or missed exculpatory evidence?
I'm a U.S. Veteran, how can I sign up for free?
How can I pay for a TRULEO account?
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