Help Center
TRULEO
Contact Support
User Guides
How TRULEO Works
Automated Review
Benefits
Audio Analysis
Security & Privacy
Getting Started
Resources
Administration
Setting up TRULEO
Administering Users
Other Administrative Features
User Guides
Setup
Calls
Filtering Calls
Reviewing a Call
Reviewing a Transcript
Profiles & Achievements
Moments
Creating Stories
Sharing Stories
Field Notes & Report Narrative Generation
FAQ
Processing & Storage
Audio Analysis
Professionalism Labels
User Invites
Profiles & Achievements
Product Updates
Back to home
Help Center
User Guides
How TRULEO Works
Automated Review
Benefits
Audio Analysis
Security & Privacy
Getting Started
Resources
Administration
Setting up TRULEO
Administering Users
Other Administrative Features
User Guides
Setup
Calls
Filtering Calls
Reviewing a Call
Reviewing a Transcript
Profiles & Achievements
Moments
Creating Stories
Sharing Stories
Field Notes & Report Narrative Generation
FAQ
Processing & Storage
Audio Analysis
Professionalism Labels
User Invites
Profiles & Achievements
Product Updates
User Guides
Step-by-step guides on key workflows for users across your agency
Setup
Account Setup
Resetting your Password
Calls
Highlights
Pending
Bookmarks
Assign
Filtering Calls
All Calls
Filtering the Calls List
Saving Filters
Location Data
Maps
See more
Reviewing a Call
Event Timeline
Send Praise
Mark Proficient
Call Summary
Reviewing a Transcript
Viewing a Transcript
Editing the Transcript
Profiles & Achievements
Viewing & Editing A User Profile
Achievements
Moments
Nominating Moments
Creating a PIO user
Approving Moments
Creating Stories
Creating a Story
Redacting and editing Moments in Stories
Preview a Story before Publishing
Sharing Stories
Drafted Stories and Stories Published (Changes Pending)
Publishing and Sharing Stories
Viewing a Published Story
Unpublish and/or Delete Stories
Field Notes & Report Narrative Generation
What is Field Notes?
Multi-Call Mode
