Moments are approved from within the Moments tab. Moments can only be approved by a user with PIO permissions, which are set in User Management profiles (Account Settings -> User Management)
The designated PIO user(s) will find nominated Moments in the Moments tab
Once a call is selected from the left-hand side, the PIO user can identify the Moment nominated in the Timeline
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Clicking the Moment from the Timeline will bring the PIO to the Nominated Moment in the call. The PIO user can review and edit the time slider, the name of the Moment, and the transcript all before Approving
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Remember to hit UPDATE once finished editing and before Approving
Finally, approve a Moment by toggling the switch to Approved
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Now head to Stories to add a new story to the department library
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