If you are a reviewer of a group and an officer is missing from that group, you have a few options to add an officer to your group.
These options are:
1. If you are an admin user, you will automatically have permissions to add/remove officers from any group. See below on how to search and add officers.
2. If you are a user with reviewer permissions and have Officer Admin permissions within your group, you can add and remove officers from within the same group
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- With Officer Admin permission, you can add an officer by searching for the officer in the search for officers box and adding them to the group
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- If the officer does not appear during the search, that means the officer is not available and you should contact your TRULEO representative for further actions needed.
3. If you do not have general admin, or officer admin, permissions, reach out to your direct admin/supervisor and confirm the addition/subtraction of an officer and ask they perform the update.
4. After confirming with admin, reach out to your TRULEO representative to make any updates
This process of adding and removing officers from a group is the standard process when performing a shift change update.