What is the Pending tab and what type of events are available in Pending?
Pending tab is where all Human verification events are organized for supervisors, or designated users, to review.
Pending tab has a notification number attached to alert the user how many calls are pending
All calls in Pending will be labeled Pending. Once reviewed, they can then be labeled one of the four professionalism labels - Below, Standard, High, or High Composure.
The events in the Pending tab include:
- Discussion of Force - The reviewer is presented with an instance, or instances, during a call where the officer wearing the camera possibly used force. The reviewer determines if force was used at any point in the call
- Impolite Language - The reviewer is presented with an instance, or instances, during a call where the officer wearing the camera possibly used below standard language. The reviewer determines if any below standard language was used at any point in the call with a two-step verification process
- Step 1: The reviewer identifies the speaker as either the officer, or another speaker/community member
- Step 2: If any of the instances in step 1 were determined, by the reviewer, to be the officer speaking, the reviewer then determines if any of the language was below standard
By design, 2/3 of the time it will be determined the speaker is the community member, or other speaker, speaking. This is meant to ensure no small instances pass by without a human verification.
Once a call is reviewed in Pending, it is removed from Pending tab. A user can view that call again by selecting the ALL tab - selecting Filters - selecting Events - and choosing a Human Verified label
Below is a video explaining the Pending tab