Reviewing a Transcript
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      3. Reviewing a Transcript

      Editing the Transcript

      How to edit the transcript and who can edit the transcript of a single call

      Each call comes with a transcript that is seen in the single call reviewer screen. The transcript is viewed whenever the reviewer chooses the transcript feature seen at the top of the right hand column

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      Edits to the transcript can ONLY be made by the following users with reviewer permissions (setup in User Management)

      • Admin
      • User + Reviewer Permissions 

       

      The reviewer can edit a transcript by entering the single call reviewer screen and 

      • Selecting Transcript  image (38)
      • Selecting Edit image (44)
      • Selecting the segment for editing 

       

      The blue segments are attributed to the officer speaking. The gray segments are attributed to the other speaker, or community member

       

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      All segments, language, and event labels can be edited by a reviewer to attribute the correct language, correct speaker and correct event label to the segment

       

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      Once a reviewer makes and edit, a record of that edit is seen in the transcript showing the user name, the edit made, and the date and time the edit occurred

       

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