1. Help Center
  2. FAQ
  3. Professionalism Labels

How does a user's call get awarded a Professionalism label?

TRULEO's Professionalism labels are awarded to a user's individual call by meeting certain criteria within the call.

For example, an officer is awarded High Professionalism if a call meets all of these criteria

  1. The officer provides 25 words or more of explanation
  2. Optionally (based on department settings), the officer provided an introduction or gave out a business card
  3. The officer refrains from threatening force
  4. The officer refrains from using force
  5. The officer refrains from using below standard language

 

Learn more about TRULEO's Professionalism labels here - Professionalism Labels