A checklist of steps for onboarding TRULEO
TRULEO is a software-as-a-service (Saas) web application deployed in AWS GovCloud. Users at your department will access TRULEO through a web browser. The deployment is lightweight and requires only a few steps on the IT side to get setup:
1. API KEY: TRULEO accesses your body-camera data through a secure API connection to your evidence management system. See here for more details.
2. SSO: If your department will be using single-sign on, see here for details on connecting your identity provider to TRULEO.
3. FIREWALL:
- Whitelist https://app.truleo.net (the web access point that users at your department will use) and ensure that no firewall rules will prevent or slow down video streaming.
- Typically, any sort of decryption or packet sniffing should be disabled for this endpoint as to not impede the user experience.
- If you use a security threat management system (e.g. Cisco Umbrella), you will also need to allow traffic from https://app.truleo.net as these systems can mark the bandwidth usage of normal video streaming as suspicious.
4. EMAIL WHITELIST: whitelist truleo.net and truleo.co as email domains to ensure emails from the application are delivered to users (e.g. user invitations, praise sent, weekly summaries, etc.)